COUNTDOWN is a unique global crowdfunding platform with the strictly selected challenges.

Privacy Policy

ALEX Corporation will comply with the Act on the Protection of Personal Information of Japan (the "Act") and other applicable regulations and will take thorough measures to protect your valuable personal information, including that of Users and visitors to the Website who have not registered as User. The definitions of terms used in this Privacy Policy have the same meanings as the definitions used in COUNTDOWN Terms of Use of the Website. Please see Terms of Use as necessary for the definitions of the terms used herein.

1. Procurement and Use of Personal Information

(1) Information to be Procured

In providing you with the Service and the information about the Service on the Website, we will procure the personal information provided by you, the information relating to your use of the Service such as your transaction records, the access information which we automatically receive upon your use of the Service or the Website through the use of cookies, etc. and any other related information. Procured information includes following:

  • Device type and OS
  • Advertising identification number
  • IP address
  • HTTP Referer (Referrer)
  • URL, date and time accessed

About Cookies

Cookies are a tool used to automatically obtain information, such as web pages which your computer accesses and the number of times your computer accesses them, by using the data sent to the hard disk of your computer through the web browser. We provide and deliver the Service and advertising, etc. based on information compiled by us, and customized for you. We will not obtain your personal information through cookies. You may turn off the cookie option through your web browser setup, but you may not be able to use part of the Service by doing so.

(2) Purpose of Use

We will use your personal information for the purposes set forth below:

  • To confirm your identity and inspection of your project
  • To provide the Service to you
  • To respond to your inquiries and requests, etc.
  • To dispatch and transmit mail magazines, advertising and other information
  • To inform or notify you of seminars and events hosted by, or related to us
  • To conduct research on the 'use' status of the Website or to make statistical data by using the results of such research
  • To use personal information in any other way necessary for us to provide the Service

2. Handling of Personal Information

(1) Disclosure and Provision of Your Personal Information to Third Parties

We will disclose on the Challenge Page the information such as your ID, registered name and information publicly disclosed on Facebook so that the Users will be able to identify, among others, the Challengers, Supporters of each Challenge and people who posted the comments.

If the Challenge has materialized and the payment has been processed under Article 6.1 of the COUNTDOWN Terms of Use, we will provide the Challenger with the personal information on the Supporters (e.g., name, address and e-mail address) necessary for the Challenger to provide the Return to such Supporters, via the system administered by us.

Other than the above, we will not provide your personal information to any third party except in the cases set out below:

  • When you have provided us with your consent
  • When provision to third parties is permissible under the Act or other applicable laws or regulations
  • If another company succeeds our business due to reasons such as a merger

(2) Provision of Personal Information to Service Providers


(3) Link to Other Websites

The Website may contain links to other websites. The operators of such linked websites are responsible for the protection of personal information and the contents of such websites. We have no responsibility over such websites.

3. Security

We will endeavor not only to keep your personal information accurate and up-to-date, but also to take reasonable technical and internal security measures to prevent unauthorized access, loss, tampering, divulgement and other dangers.

4. Compliance with Laws and Regulations

We will comply with all applicable laws and regulations, national guidelines and other rules related to our handling of personal information.

5. Response to Requests Regarding Personal Information

We will promptly and appropriately respond to your requests regarding your personal information, such as disclosure, corrections, additions, deletion or suspension of use, complaints, and questions.

Please contact us at contact form below for any requests, comments and questions, etc. relating to the handling of personal information.

In general, we will send the response to the questions to the e-mail address from which the question was sent to our e-mail address provided below. Please note that it may take some time to provide you with the response. Please be advised that we may not be able to provide you with the answer to your question depending on its contents.

6. Future Policy

We will endeavor to continue to reevaluate and make improvements on the measures taken with respect to your personal information described in the above provisions. This Privacy Policy may be amended from time to time. Please check occasionally for any updates on this Privacy Policy.